not same as pocture one item was missing
Reactie van leverancier:
Hello. We have received your feedback and take it very seriously. We deeply apologize for any inconvenience caused.
Regarding our communication attitude, it was our mistake to make you feel disrespected. We sincerely apologize to you.
Regarding price changes, the main reason is the significant increase in product and logistics costs. We are unable to continue cooperating at the original price, and we hope to receive your understanding on this matter.
Regarding the issue of inconsistent images and missing accessories, the quantity of the accessories that can be customized was not confirmed with you before purchase, resulting in us sending them out according to the default quantity, which deviated from your expectations. This is our negligence in the communication and confirmation process. We will take this as a warning, optimize the process, and ensure that it does not happen again in the future.
02 Mar 2026